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Courtesy Leak Adjustment Request Form 2025

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The document outlines the Courtesy Leak Adjustment Request Form and the associated policy from Utilities, Inc. for residential customers seeking adjustments to their water bills due to excessive consumption caused by leaks. It details customer responsibilities, criteria for eligibility, and the adjustment procedure, emphasizing that adjustments are not guaranteed and must meet specific conditions such as significant leak definitions and timely submissions.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How expensive is it to fix a water leak?

On average, minor leak repairs can cost between $150 and $450, while more extensive pipe replacement projects can cost several thousand dollars. It is best to consult with a licensed plumber for a more accurate estimate based on the specific needs of your home.

Is water leak covered by home insurance?

In general terms, water damage that is considered sudden and accidental will most likely be covered by your homeowners policy. On the other hand, damage that happened gradually due to poor maintenance or neglect, such as a slow leak, may not be covered.

Can I claim compensation for a water leak?

As a general rule, water damage is covered by home insurance if it is sudden or accidental.

How much to find a water leak?

Generally, you can expect to pay between 600 and 1000 for professional leak detection services, depending on the complexity of the case. While this may seem steep, its important to weigh it against the potential cost of untreated water damage, which can easily spiral into thousands of pounds in repairs.

Do you get charged for a water leak?

First thing to determine is the location of the water meter relative to the leak. If the leak is on the street side of the water meter, the water company is responsible. If the leak is on the house side, the homeowner is responsible (and may have a big bill).

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How much will a water leak cost me?

A fast dripping faucet can end up costing homeowners about $20 a month, or upwards of $200 per year. A small in your pipe is a big deal and can cost about $600 per month. A leaky toilet can cost homeowners around $150 per month on average.