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Digipass replacement form 2025

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The document is a Digipass replacement form for RaboDirect customers, allowing them to request a new Digipass due to loss, theft, faults, or other reasons. It provides instructions for submission via fax, email, or post and includes customer information fields. Additionally, it outlines the process for unlocking a locked Digipass and mentions a courier fee for international deliveries.

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2018	4.8 Satisfied (70 Votes)

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Can you replace the battery in a digipass?

Important: Your Digipass will be deactivated IMMEDIATELY when a new one is ordered, so make sure you wont need to use your Digipass for at least another 7 working days as you will not be able to until your new one arrives. Dont try to change the battery, as this will disable the Digipass completely.

How do I get a Digipass?

Individual Subscribers can apply for SMS Digipass through the 1bank Internet Mobile Banking. On the Internet Banking select Products services Digipass Get new. Through the Mobile Banking App swipe right for the Menu, tap on Digipass and then tap on Purchase a new Digipass.

Does Rabobank still use Digipass?

Protection and convenience for your account Please note the Digipass will be deactivated on 29 March 2025, making the transition to Secure Code essential. Important: You will require an iOS or Android smart device to use the Secure Code generator.

How do I replace the battery in my Rabobank Digipass?

You cant replace the battery but we can send a new Digipass free of charge (unless you are overseas, then a delivery fee may apply). Call us on 0800 22 44 33 or +64 4 8192870 (between 8am-6pm, Monday to Friday) and we will send a replacement.

How do I order a new Digipass?

How do I order a new one? If your iBB Digipass is lost, stolen or the battery is low, you can re-order a new by contacting our iBB Customer Support Team on 0818 72 00 00 for a replacement Digipass.

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How do I unlock my Digipass Rabobank?

Select Locked your Digipass? Enter your customer number for your Digipass, your date of birth and the lock PIN displayed on your Digipass when you press the orange button. Click Email or SMS for your preferred method to receive your unlock code, then click Send secure code

How to login to Rabobank without Digipass?

Logging into your Mobile and Internet Banking. On desktop for Internet Banking: use your customer number, new password and a Secure Code generated by the mobile app instead of a Digipass. On mobile or tablet app: use your customer number and PIN.

Digipass replacement form 2025

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Got questions?

Can you replace the battery in a digipass?

How do I get a Digipass?

Does Rabobank still use Digipass?

How do I replace the battery in my Rabobank Digipass?

How do I order a new Digipass?

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