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Digipass replacement form 2025

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The document is a Digipass replacement form for RaboDirect customers, allowing them to request a new Digipass due to reasons such as loss, theft, or malfunction. It provides instructions for submission via fax, email, or post and includes customer information fields. Additionally, it mentions a courier fee for international deliveries and emphasizes the need for the owner's signature on the request.

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Click ‘Get Form’ to open the digipass replacement form in the editor.
Begin by selecting the type of replacement needed: Lost, Stolen, Faulty, New, or Low Battery. This helps us understand your specific situation.
Fill in your postal address details including Name, Street Address, Suburb, Town/City, Phone Number, Postcode, and Mobile Number. Ensure all information is accurate for prompt processing.
Indicate if any of your details have changed from our records by selecting 'Yes' or 'No'. This ensures we have the most current information on file.
If applicable, confirm your agreement to the $25 courier fee for international shipping by selecting 'I Agree' or 'Fee Not Applicable'.
Enter your RaboDirect customer number and provide your signature along with the date in dd/mm/yyyy format. Remember that only the account owner can sign this request.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How do I order a new iBB Digipass?

You can order a new Digipass (for yourself) through the AIB Business (iBB) app. To order for another User, if you are a Local Administrator please log into iBB on your computer and order the Digipass under Admin Users and Accounts section.

How do I transfer out of Rabobank?

To make a transfer in or out: Log into Rabobank Online Savings. Click on Transfer money Select the From and To accounts. Enter the transfer details e.g. date and amount. Confirm the transfer with your Secure Code.

What did Rabobank used to be called?

Pronounced RAH boh bank, our unique name is derived from two banking cooperatives that began operating in the Netherlands at the end of the 19th century: The Cooperative Association of Raiffeisen Banks. The Cooperative Central Boerenleenbank (in English: Farmers Credit Bank)

How do I close my Rabobank account?

How do I close my Rabobank Online Savings account? The first option, you can call us on 1800 445 445 between the hours of 6am - 8pm Sydney time. The second option, if you can login to your account, you can send us a secure message with a brief explanation of your request.

How to dispose of Digipass?

The physical security token can be sustainably disposed through e-waste services. This mapopens in a new tab shows e-waste drop off locations around Australia. To help offset the carbon emissions related to the disposal of the Digipass, we are partnering with Greenfleet.

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What is Digipass authentication?

DIGIPASS Pack for Remote Authentication is a two-factor authentication solution designed to secure remote access to corporate networks via VPNs or browser-based applications. It comes with server software as well as a DIGIPASS authenticator device for each user.

What to do with an old Rabobank Digipass?

What do I do with my Digipass? Following closure of your account(s) your Digipass was disabled and you can no longer access the RaboDirect secure site. You can return your old Digipass to RaboDirect at FREEPOST F4006, PO BOX 10152, Dublin 2.

How to dispose of Rabobank Digipass?

The physical security token can be sustainably disposed through e-waste services.