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- Click ‘Get Form’ to open the Customer Arbitration Application in the editor.
- Begin by answering the initial questions regarding your attempts to resolve the issue. Indicate whether you contacted dealership management, Mitsubishi Motors, or a Factory Representative by selecting 'Yes' or 'No' for each question.
- In the Customer Information section, fill in your title (Mr., Mrs., Ms.), first name, middle initial, last name, street address, city, state, zip code, and contact numbers. Ensure all fields are completed accurately.
- Provide Vehicle Information by entering details such as names on the vehicle title, registration status, business usage percentage, and vehicle specifics like make, model, year, current mileage, and VIN.
- Detail any Vehicle Concerns by specifying issues experienced with the vehicle and providing information about servicing dealers and any modifications made.
- Finally, sign and date the form before returning it to the National Center for Dispute Settlement at the provided address.
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