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Phone Main Call Massachusetts Department of Children Families (DCF), Main at (617) 748-2000. Auto Attendant Call Massachusetts Department of Children Families (DCF), Auto Attendant at (617) 748-2400.
How long the child abuse neglect allegation called the 51A report of child abuse and neglect stays in the computer in Massachusetts? Its a simple answer, forever.
Note Write a letter to the DCF Area Director. Identify the specific documents that you want from DCF. Tell DCF in the letter how you want to receive the documents. Make a copy of your request letter and put it in a safe place. Mail or fax your letter to the DCF area office who handled your DCF case.
As I did not receive any further information, I will respond based on the limited information already provided. Any open case, or closed case or a complaint, stays on record for life. There is no general ability to remove past cases or to expunge a formal record.
Each CPS agency has a standard form for you to use if you want to request copies of your own records. The form typically requires you to provide information about yourself and any adults listed in your records, such as your parents or a legal guardian. You may not know all the information requested on the form.
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Steps Contact the agency that has your file. Each state agency has a different process for CPS records requests. Write a cover letter if required. Complete a request form. Submit your request form. Provide proof of identity. Wait for confirmation. Follow up with your request.
Simply send a letter to DCF requesting the specific records you are seeking. Dont forget to include the DCF records-request form along with your letter. Address your letter to the DCF paralegal or principal attorney. Be sure to include a date by which you expect to receive the records.

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