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How do I check my Pay Tel balance?

You can visit The Manage My Account page on our Website or call 1-800-729-8355 after making your payment to check your account balance and confirm receipt of your payment.

How does Pay Tel work?

The Pay Tel app provides the ability to be notified of messages instantly, send and receive messages (if available at the facility), check your account balance, and add funds to your account. In addition, you can tap the Rise4Me link to find resources for housing, food, clothing, healthcare, jobs and more.

Is there an app for Pay Tel?

Does Pay Tel have an app? Yes, the Pay Tel Connect\u2122 app is available now in the Apple App Store and Google Play Store. The Pay Tel app provides the ability to be notified of messages instantly, send and receive messages (if available at the facility), check your account balance, and add funds to your account.

How do I get a refund from Pay Tel?

A written request for a refund must indicate that a customer desires to close his or her account. Please include your name, address and phone number with area code, PIN, and your method of payment. Refunds will be made in the same manner as we received your payments.

How do I check messages on Pay Tel?

You must visit the Pay Tel website, login to your account, and follow the inteleMESSAGE\u2122 link in order to send or check for messages. You will not be notified of messages by any other method. All messages are subject to monitoring and review and should never be used for privileged attorney-inmate communications.

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How do I use Pay Tel?

You can open an account online by clicking one of the two account options below or you can call 1(800) PAY-TELL (1-800-729-8355), 24 hours a day. Once you open a Pay Tel Direct Billed Account all charges will be billed directly by Pay Tel and must be paid on time to continue service with Pay Tel.

Is there an app for Pay Tel?

Does Pay Tel have an app? Yes, the Pay Tel Connect\u2122 app is available now in the Apple App Store and Google Play Store. The Pay Tel app provides the ability to be notified of messages instantly, send and receive messages (if available at the facility), check your account balance, and add funds to your account.

What is a Pay Tel account?

Pay Tel offers a Prepaid Account to help you stay connected. To open a Prepaid account you will need to make a payment and your account number will be the phone number where you wish to receive calls. OPTION 2: Open a Direct Bill Account.

How do I check messages on Pay Tel?

You must visit the Pay Tel website, login to your account, and follow the inteleMESSAGE\u2122 link in order to send or check for messages. You will not be notified of messages by any other method. All messages are subject to monitoring and review and should never be used for privileged attorney-inmate communications.

How do I add money to my Pay Tel account?

An account may be opened or funds added to an existing account with a Visa, MasterCard or Check Card by calling Pay-Tel's Payment Hotline at 1-866-583-8175 24 hours a day.

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How to modify Paytel refund online

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Got questions?

How do I check my Pay Tel balance?

How does Pay Tel work?

Is there an app for Pay Tel?

How do I get a refund from Pay Tel?

How do I check messages on Pay Tel?

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How do I use Pay Tel?

Is there an app for Pay Tel?

What is a Pay Tel account?

How do I check messages on Pay Tel?

How do I add money to my Pay Tel account?

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