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How do I fill out the refund request form?

You need to provide your name, address, city, state, zip code, account number, phone number with area code, PIN, and method of last payment.

Where should I send my refund request?

You can mail your refund request to PAY-TEL Communications, Inc., Att: Refund Request, PO Box 19290, Greensboro, NC 27419.

Can I fax my refund request?

Yes, you can fax your refund request to 1(800)776-8423 with the required information.

Is there an email option for submitting my refund request?

Yes, you can email your refund request to refund@paytel.com with 'Refund Request' as the subject line.

What information do I need to include in the email?

Include all the same information as in the written form: name, address, account number, phone number, PIN, and method of last payment.

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What is the best phone service for inmates?

Securus Technologies and GTL: These companies provide phone services for many prisons. They offer phones that allow inmates to make monitored calls to approved contacts. The phones are often basic models, lacking features like cameras or internet access to maintain security.

How much does Paytel charge per call?

Table 8. Average and highest call rates charged by each company, 2021 Company Average in-state per minute rate Average out-of-state per minute rate  Pay Tel $0.20 $0.21 Prodigy $0.21 $0.21 Reliance Telephone $0.36 $0.21 Securus $0.19 $0.2036 more rows

How does Paytel work for inmates?

Prepaid Debit Cards Pay Tel offers a convenient prepaid debit calling card option which allows inmates to purchase cards as a commissary item and use the cards to place calls through the CenturionITS phone to any number allowed by the facility.

Is Paytel legit?

Pay Tel Communications, Inc. is BBB Accredited. This business has committed to upholding the BBB Standards for Trust.

How to use Paytel for inmates?

The incarcerated individual will need to add you as a contact. You will receive an SMS text notification to notify you of this communication. On the notification, the instructions will be provided on how to set up an account on our website .paytelconnect.com.

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