STANDARD FORM FOR PRESENTATION OF LOSS AND DAMAGE CLAIM To: ABF Freight System, Inc - uhbooks hawaii 2025

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A shipper or consignee initiates a carrier claims process against the transportation service provider contracted to transport freight cargo or parcel shipments under agreed-upon Bill of Lading terms.
How to File a Claim with ABF Freight Start your claim by filling out the Loss Damage Claims form and click Begin Filing. Continue entering your information into the required fields and upload supporting documents. When all fields are complete, click File Claim to submit it.
To file a cargo claim, you need to get ready the following items: Transportation documents (bill of lading, airway bill of lading, etc.) Proof of delivery; Statement of claim defining the details of the loss; Photos of the actual damage; Original invoice stating the value of the damaged goods;
Pay, Decline, or Make a Firm Settlement Offer (49 CFR 370.9). Motor carriers are required to pay, decline, or make a firm settlement offer in writing to the claimant within 120 days after receipt of the claim.
If you have questions, please contact our Cargo Claims and Prevention Department at 479-785-8741, or email cargoclaims@abf.com.
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There are four essential elements to filing a freight claim: The shipment must be identified so the carrier can complete an investigation. The type of loss or damage must be stated. The amount for the claim must be stated. A demand for payment by the carrier must be included.