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New directions behavioral health 2025

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The document is a communication from New Directions Behavioral Health inviting providers to complete a survey outlining their services and specialties. It specifies minimum criteria for consideration, including licensing, hours of practice, insurance coverage, experience, and electronic claim filing. Providers are required to submit the survey along with supporting documents such as their CV and proof of continuing education. Contact information for further inquiries is also provided.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Is New Directions now Lucet?

Lucet brings together 20+ years of member-centric behavioral health experience from New Directions Behavioral Health, and 20+ years of clinical research and technology expertise from Tridiuum.

Is Lucet new directions?

About New Directions (Lucet) Behavioral Health New Directions offers various solutions including coordinated behavioral health, employee assistance programs (EAPs), student assistance programs, and life coaching. Lucet was launched when New Directions Behavioral Health and Tridiuum merged in 2022.

What is the contact number for New Directions Behavioral Health?

If you need assistance, please call New Directions Customer Service 800-624-5544. For cases you plan to refer, please call the Provider to determine availability and willingness to accept the case. If there is no Network Provider available, choose a provider in the community following the guidelines above.

Does Florida Blue cover behavioral health?

Florida Blue covers a wide range of therapies and behavioral health services. But its important to check your health plan to see if there are any limitations or things that arent covered. Typically, insurance wont cover treatments that arent backed up by scientific evidence, like hypnotic therapy, for instance.

What happened to the New Directions brand?

While Wonderly is an entirely new brand for Belk, it replaces the companys New Directions brand. In fact, several key Wonderly styles took their inspiration from many New Directions favorites. To learn more about the Wonderly brand, visit .belk.com/wonderly.