GAS SERVICE INFORMATION REQUEST INSTRUCTIONS 2026

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  1. Click ‘Get Form’ to open the GAS SERVICE INFORMATION REQUEST FORM in the editor.
  2. Begin by filling out Section 1, which requires your name or company details. Ensure you provide accurate contact information including phone and email.
  3. In Section 2, enter the project details such as the project name and address. If applicable, include the closest intersection for better location identification.
  4. Proceed to Section 3 to specify the project type—whether it’s an existing property or new construction. If you are an existing customer, include your Washington Gas Account number.
  5. For Section 4, indicate the preferred meter location based on Washington Gas Operating Procedures. Choose between exterior or interior placements.
  6. In Section 5, select your service category and provide relevant details based on whether it's residential, commercial, or multifamily.
  7. Continue with Sections 6 through 10 by detailing equipment information, gas service requested, delivery pressure, and contact information of authorized personnel.

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Start, Stop or Transfer Washington Gas Service Calling 844-WASHGAS (927-4427) to speak with a Customer Service representative. Submitting the required information online to start or stop natural gas service, safe and securely.
Convenient Account Management: With the My Washington Gas portal and mobile app, you can manage your account anytime, anywhere. Whether you need to pay your bill, start or stop service, or track your energy consumption, everything is accessible at your fingertips.
You will need to call us at 1-877-238-0092 to retrieve your account information: If you have forgotten or no longer have access to the email associated with your account. If you have multiple accounts linked to the same Social Security number and zip code.
From the gate station, the gas moves into distribution gas mains that range in diameter based on volume and pressures needed. From the mains, the gas flows to the premise through service lines. The pressure is reduced again and your usage is metered prior to entering your home.
Call the companys Customer Service Line at 844-WASHGAS (927-4427) if you wish to revise your account information or add another authorized name to your account.

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