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Cigna employee assistance program form 2025

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The document outlines the CIGNA Health Solutions Employee Assistance Program (EAP), which offers free professional assessment and referral services to employees and their family members. It emphasizes the confidentiality of EAP usage, the voluntary nature of participation, and the process for self-referrals and supervisor referrals. Additionally, it addresses financial responsibilities for specialized services beyond the EAP and provides information on how to file complaints regarding EAP services.

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What does EAP insurance cover?

EAPs address a broad and complex body of issues affecting mental and emotional well-being, such as alcohol and other substance abuse, stress, grief, family problems, and psychological disorders.

What is the Cigna employee assistance program?

Our Employee Assistance Program (EAP) provides access to work/life resources, and licensed clinicians. They can help you cope with a wide variety of concerns, from family and financial issues to substance use, emotional health, and stress. EAP services are also available to anyone in your household.

What is covered in an EAP?

EAP offers counseling and hosts monthly events, provides webinars, self-assessment tools, community resources and web based care free of charge to employees on the following subject matters: Emotional Wellness. Workplace Success. Wellness and Balance.

What are the disadvantages of an EAP?

If your EAP provider comes with a lot of these drawbacks, it may be time to rethink your EAP. Low utilization. Poor communication. PEPM structure. Non-specific services. Management is not allowed to partake. Complicated access system. Expense. Non- confidentiality.

How do I apply for employee assistance program?

Employees can call 1-800-222-0364 to receive counseling services 24 hours a day, 7 days a week. In person counseling may be arranged on a case by case basis. The EAP services are offered through Federal Occupational Health (FOH).

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How to submit a Cigna EAP claim?

For all EAP sessions (including SAP referrals), you should submit your claims utilizing the CPT code 99404. Claims must be submitted with the correct/current ICD-10-CM Diagnosis codes. Claims submitted with outdated or incomplete diagnosis codes will be denied.

Does EAP help with bills?

If your issue involves debt management, you will be referred to a consumer credit counseling service. The Financial Services program does not arrange for loans or direct payment of bills.

What is the EAP treatment plan?

Employee assistance programs can help employees with personal problems that affect their job performance. EAPs can identify and address a wide range of health, financial, and social issues, including mental and/or substance use disorders.

Cigna employee assistance program form 2025

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