Health Information Access Request form - Alberta Health 2026

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  1. Click ‘Get Form’ to open the Health Information Access Request form in the editor.
  2. Begin by filling out the 'Patient Information' section. Enter the patient's last name, first name, date of birth, and personal health number.
  3. In the 'Requester Information' section, provide your last name, first name (if different from the patient), mailing address, phone number, city/town, province, postal code, and date.
  4. Indicate who is requesting the information by selecting either 'I am the patient' or 'I am not the patient'. If you are not the patient, complete both pages of the form.
  5. Specify what information you want by checking all applicable boxes under 'What information do you want?'. Include details about treatment sites and dates if necessary.
  6. Choose how you would like to receive this information: in person or by mail. Provide any additional mailing address if needed.
  7. If requesting someone else's health information, complete page 2 with your relationship to the patient and reason for disclosure. Check appropriate authority boxes and attach supporting documents.

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Submit a request Requests must be made in writing. Some public bodies provide an online service to make an access request. Public bodies will have 30 business days to respond to an access request and the timeline for response may be extended in certain circumstances.
Check their website: Information about how to get your health record may be found under the Contact Us section of a providers website. It may direct you to an online portal, a phone number, an email address, or a form. Phone or visit: You can also call or visit your provider and ask them how to get your health record.
Under the Health Information Act, you have the right of access to your health information that is held by a custodian. Find out more about information sources that are available to Albertans.
If you require assistance or have questions regarding making an access request for your Alberta Netcare records, or any other health information related questions, please contact the HIA Help Desk by calling 310-0000 (toll free) then 780-427-8089 or by emailing HIAHelpDesk@gov.ab.ca.
Yes! In Canada you have the right to receive a copy of all the medical records your physician has regarding your health.

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If you need a record from Alberta Health, such as a Statement of Benefits Paid (SOBP), call Alberta Health at 780-427-0845 . You can also call toll-free within Alberta at 310-0000 and then enter 780-427-0845 when prompted.

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