Vortex warranty form 2025

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108 votes

The document is a service request form for Vortex Optics, outlining the process for submitting products for warranty service. It includes shipping instructions, warranty specifics, and customer information fields. The form emphasizes that certain damages are not covered under the warranty and provides contact information for inquiries. Additionally, it notes that international shipments are subject to customs fees, which are the recipient's responsibility.

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Versions	Form popularity	Fillable & printable
2018	4.8 Satisfied (108 Votes)

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How does using a warranty work?

With a full warranty, a company guarantees to repair or replace a faulty product during the warranty period. If the product is damaged or defective, companies offering a full warranty must repair or replace it within a reasonable time. A limited warranty works in the same way but with more restrictions.

Does the Vortex warranty cover accidental damage?

What does the Vortex Optics VIP Unlimited Lifetime Warranty cover? The Vortex VIP Warranty covers all accidental damage which affects the functionality of the optic. This includes but is not limited to: Lens damage, including from Airsoft BBs.

Do I need a receipt for a Vortex warranty?

NO RECEIPT NEEDED The VIP warranty does not cover loss, theft, deliberate damage, or cosmetic damage that does not hinder the performance of the product.

How does the Vortex lifetime warranty work?

If we cannot repair your product, we will replace it with a product in perfect working order of equal or better physical condition. You see, it doesnt matter how it happened, whose fault it was or where you purchased it. If you ever have a problem, no matter the cause, we promise to take care of you.

How does the Vortex warranty work?

Our VIP warranty is about you, not us. If we cannot repair your product, we will replace it with a product in perfect working order of equal or better physical condition. You see, it doesnt matter how it happened, whose fault it was or where you purchased it.

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How do I contact Vortex warranty?

If you need any assistance or would like to speak with one of our wonderful customer care representatives, call us at 1-800-4VORTEX, or email us at service@vortexoptics.com. Fine print: If you purchased the apparel from a Dealer, please work through the Dealer for the return.