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For unresolved issues, call the Employee Benefits Hotline at (213) 388-9982, Mon Fri, 8 am 4 pm. Your issue will be referred to a benefits analyst for resolution. Call your Departmental Human Resources office.
Call the County Operator at (213) 974-1234, available 24-7, or check out the Guide to County Services for a full listing. You can also email info@lacounty.gov or visit the public counter at 500 W. Temple St., Room 358, Los Angeles, CA, 90012 (weekdays 8 a.m to 5 p.m.).
Download the DPSS Mobile App for Android and Apple to review recent EBT transactions, search for local ATMs that accept EBT, and find out surcharge amounts, if any, for a local EBT ATM.
What should I do to change my address? Go to benefitscal.com or call the Los Angeles County Department of Public Social Services (DPSS) at 1-866-613-3777 (TTY) 1-800-660-4026 to update your information.
New Customer Service Hours. Our new hours are Monday-Friday 7:30 a.m. 6:30 p.m. and we are closed Saturdays. Call (866) 613-3777 for 24/7 service, visit BenefitsCal.com to apply for benefits and manage your account.
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BenefitsCal is a new website for customers to apply for, view, and renew benefits for health coverage, food and cash assistance. BenefitsCal helps to reduce district lobby traffic and eliminates the need for customers to travel to a district office for most services.
We are primarily serving customers via phone at 1-866-613-3777 and via our website at dpss.lacounty.gov. If you do not have a phone or internet access, you can come to our office lobby doors and our staff will assist you.
New Customer Service Hours. Our new hours are Monday-Friday 7:30 a.m. 6:30 p.m. and we are closed Saturdays. Call (866) 613-3777 for 24/7 service, visit BenefitsCal.com to apply for benefits and manage your account.

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