Renew Bus Pass Southampton Form - Fill Out and Sign 2026

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  1. Click ‘Get Form’ to open it in the editor.
  2. Begin by entering your personal details, including your title, full name, address, postcode, telephone number, date of birth, email address, National Insurance number, and Smartcities account number. Ensure all information is accurate.
  3. If applicable, attach a new photograph by selecting the option provided. This is optional but can enhance your application.
  4. Indicate if you qualify for the English National Concessionary bus pass by checking the appropriate box for senior citizens or eligible disabled individuals. Provide any required documentation as specified.
  5. For those applying for a Companion Bus pass or Itchen Bridge Service, ensure you include the necessary evidence documents as outlined in the form.
  6. Complete the Get Active subscription section if applicable and provide evidence of qualifying benefits.
  7. Finally, sign and date the form before submitting it through our platform for processing.

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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You can use your bus pass for free off-peak travel on local bus services anywhere in England at these times: 9.30am to 11pm, weekdays.
Anywhere in England but not Wales, Scotland or Northern Ireland. Conditions of use may vary from one authority to another. However the statutory times of use are 9.30am - 11pm Monday to Friday and at all times at weekends and public holidays.
You can use getyournec.scot to apply for, renew and request a replacement National Entitlement Card (NEC). If you cannot submit your request online, please select from the menu if you are enquiring about a 60+ or disabled NEC, or the Young Persons Free Bus Travel NEC for those under 22.
If your pass has already expired and you are unable to renew online, please call 0345 303 6760 to renew over the phone. For more information about your Concessionary Pass visit Transport for West Midlands.

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