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Click ‘Get Form’ to open the city of Houston Leak Adjustment Request Form in the editor.
Begin by entering your Account Number and Service Address in the designated fields. This information is crucial for identifying your account.
Provide your Daytime Phone Number to ensure the city can contact you regarding your request.
In the section regarding the Responsible Party, enter your full legal name or business identity as it appears on your account.
Indicate the dates when the leak began and was repaired. Be precise, as this will affect your eligibility for adjustments.
List any additional water appliances installed during the leak period. If none were added, simply state 'NONE'.
Describe the type of leak and provide a detailed description of the repair made. This helps expedite processing.
Attach any necessary documentation, such as a plumber’s statement or receipts, directly within our platform for easy submission.
Finally, print your name, date, and sign where indicated before submitting the form to Utility Customer Service.

Start using our platform today to easily complete and submit your Leak Adjustment Request Form!

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How to report a water leak in the City of Houston?

Initially contact the 3-1-1 service request line at 713.837. 0311 or fill out the online form available at Houston 3-1-1 Service Request Index to report a minor water main break. To follow up on the request please e-mail the office at districtf@houstontx.gov with your 3-1-1 service number.

What requires a permit in the City of Houston?

A building permit is required for most residential projects inside the corporate city of Houston limits; these include, but are not limited to: Construction work on new or existing buildings. Remodeling (excluding painting, wallpapering) Building repair work.

How do I contact the City of Houston water?

The center of the seal bears The Lone Star, symbol of the newborn nation of the west the Noble locomotive, heralding Houstons spirit of progress; the humble plow, symbol of the agricultural empire of Texas, from which Houston would draw her wealth - by the iron rails.

What is 311 used for in Houston?

Service and Information Utility Billing. P.O. Box 4863 / Houston, TX 77210-4863. 713.371.1400, Available 8:00 a.m. to 7:00 p.m., Monday through Friday. customer.service@houstontx.gov.

Where can you report a problem to the City of Houston?

The 311 website allows the citizens of Houston to access information, request city services and report problems at anytime of the day or night. For emergencies, always call 911! For a complete list of City Departments and services, you can also reference the alphabetized City Directory here.

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