Comments, Suggestions, and or Complaints DE 8123 Rev 8 (10-21)-2026

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  1. Click ‘Get Form’ to open it in the editor.
  2. Begin by filling out your Contact Information. Enter your Name, Address, Phone Number, Alternate Number, Email Address, and Preferred Language in the designated fields.
  3. Next, provide Incident Information by entering the Date of Incident and Location/Address where the incident occurred.
  4. In the Service Area section, check all applicable services that relate to your comments or complaints such as Unemployment Insurance or Disability Insurance.
  5. If you have a Language Access Issue, check all relevant boxes indicating your concerns regarding bilingual personnel or materials.
  6. Use the provided space to enter your comment, complaint, or suggestion. If more space is needed, feel free to attach an additional sheet.
  7. Indicate whether you would like a response by checking 'Yes' or 'No'.
  8. Once completed, save your document and follow the instructions for mailing it to the appropriate address listed on the form.

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To contact a DI representative, use the DI Automated Phone Information System: English: 1-800-480-3287. Spanish: 1-866-658-8846. All other languages: 1-800-480-3287. Press 3 for free interpreter services. California Relay Service (711): Provide the DI number (1-800-480-3287) to the operator. TTY: 1-800-563-2441.
You can apply for Disability benefits online, or if you are unable to complete the application online, you can apply by calling our toll-free number, 1-800-772-1213, between 8:00 a.m. and 7:00 p.m. Our representatives can make an appointment for you to apply.
$300 additional payment added to weekly benefits for weeks of unemployment between December 27, 2020 and March 13, 2021. $300 additional payment added to weekly benefits for weeks of unemployment between March 14 and September 4, 2021.
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Text alerts are sent from 510-74 or 918-06 to the phone number you included on your unemployment claim. This service cannot respond to any messages you send.

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The Employment Development Department (EDD) manages the Unemployment Insurance (UI) and State Disability Insurance (SDI) programs for the State of California. The SDI program includes both Disability Insurance (DI) and Paid Family Leave (PFL).

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