Phoneclaim att documents 2025

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  1. Click ‘Get Form’ to open the phoneclaim att document in the editor.
  2. Begin by filling out the 'Personal Information of Account Owner' section. Ensure you provide your first and last name, daytime and evening phone numbers, email address, and home address.
  3. In the 'Equipment and Claim Details' section, specify the device manufacturer and model. Indicate whether your phone was lost, stolen, damaged, or malfunctioning. Provide a detailed description of the incident.
  4. Attach a photocopy of your valid government-issued photo ID by selecting the appropriate type from the options provided.
  5. For proof of ownership or warranty exchange, indicate the equipment provider and describe the type of documentation you are providing (e.g., bill of sale).
  6. Finally, review all information for accuracy, sign the claim agreement, and date it before submitting your documents via fax or mail as instructed.

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Screen repair2 As soon as same day repair service for eligible devices is available in select areas for a $29 or $49 deductible depending on program you are enrolled in. Repaired as soon as the same day and backed by a 1-year limited warranty.
1-888-562-8662 experts are available weekdays 8am 10pm ET and weekends 9am 9pm ET.
If youre eligible, youll have the option to select screen repair during the claims process. Then, you can choose to visit a repair location or have a tech come to you. Go to phoneclaim.com/att or call us at 888.562. 8662 to start a claim.
When will I get my replacement? Claim completed Delivery day Before 6pm ET on MondayFriday Next day Before 3pm ET Saturday Monday Before 3pm ET Sunday Tuesday1 more row
Warranty: The ATT brands are used under license. This product is covered by a one-year limited warranty.