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2015 | 5 Satisfied (46 Votes) |
The letter is intended to inform clients about their Cash Assistance and/or SNAP case and the necessary steps to verify eligibility.
Clients must provide required verification by a specified date to avoid denial of their application.
According to state policy, applications should be processed within 30 days unless required information is not provided or unforeseen circumstances occur.
Clients are identified as participants in STEP, which assists them in becoming self-sufficient through various work-related activities.
Failure to keep scheduled appointments for interviews may result in denial or closure of the client's case.
Clients can submit documents via fax, mail, or through the DCFS Customer Portal, but original documents should not be submitted.
For questions or assistance, clients can contact a Customer Service Representative at 1-888-LAHELPU (1-888-524-3578).