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If you have questions about filing a complaint, please call 517-335-7599. In-state residents can also call 877-765-8388.
The Texas Department of Motor Vehicles works diligently to empower Texans with the information they need to protect themselves or resolve an issue. Besides motor vehicle-related protection, we also can help you to avoid falling prey to fly-by-night moving companies.
If the dealer fails to comply with the Car Buyer's Bill of Rights, you may complete and mail a Record of Complaint Form (INV 172A) to the Department of Motor Vehicles at one of the addresses listed on the form. The form is available: At www.dmv.ca.gov. By calling 1-800-777-0133.
Call 855-444-3911 if you are making a complaint regarding abuse, neglect or exploitation of an adult. Learn more about abuse and neglect.
If you have questions about the status of your complaint, please contact the Bureau of Automotive Repair, Complaint Intake Unit, by mail at 10949 North Mather Boulevard, Rancho Cordova, CA 95670, by phone at (855) 837-7985, or by fax at (916) 464-3405.
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People also ask

You do not need a license to work as an auto mechanic in Texas. To improve your job prospects, you may want to consider obtaining ASE certification in one or more areas.
TO WHOM IT MAY CONCERN: I am writing to notify you of the problems I am experiencing with my (INSERT YEAR, MAKE, MODEL, & VIN NUMBER OF YOUR VEHICLE) and to request that you correct this problem within thirty (30) days of your receipt of this letter.
The Centralized Intake phone hotline will also remain available and fully staffed for those who prefer to call in their report. However, when calling a complaint into the hotline, MDHHS still requires a written report (DHS-3200) within 72 hours of the call.
You can contact the Better Business Bureau, www.bbb.org, for help negotiating with the repair shop. Or, bring a lawsuit under the DTPA in small claims court for up to $10,000* for the repairs and other damages such as tow costs, storage fees, and car rental.
The following agencies may assist with your complaints: New Motor Vehicle Board (nmvb.ca.gov) ... Department of Consumer Affairs (dca.ca.gov) ... California Courts (Small Claims Court) (courts.ca.gov) ... Better Business Bureau (bbb.org)

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