How to file complaint against auto repair shop 2025

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While its not uncommon for auto repairs to take time, keeping a car for more than two weeks can be considered excessive, depending on the situation. Factors that might contribute to a longer repair time include:
Before you request a refund, you should gather proof that the repair shop didnt do the work. Get a detailed invoice from the second repair facility and have the mechanic take pictures and videos of anything he or she believes shows that the work was not actually done. You may need this evidence in the future.
If you feel like a mechanic is taking too long, theres no need to be aggressive. Begin by asking why and you may get a reasonable answer. They can update you on whats been happening and give you a new estimated completion time.
Absolutely. Try to get them to pay. If they dont sue them in small claims court. On the day of the hearing, try to get your new mechanic to go to court and testify for you. Youll have a very strong case.
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