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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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How long will it take MetLife to approve my claim? Once we receive your claim, well review everything within 5 business days and respond to your claim within 10 business days if we need more information from you.
Medical Services and Treatments: such as ambulance, emergency care, therapy services, medical testing (including X-rays, MRIs, CT scans), medical appliances, and certain types of surgeries. Hospitalization: such as hospital admission, confinement, and inpatient rehab after an accident.
Submit claim form to the Policy issuing office either directly or by an authorised Agent along with documents required /asked for, such as Police Reports, Doctors Prescriptions, Reports of Pathological tests, Cash Memos from the Chemists Shop for the medicine purchased Admission and Discharge Certificates, Receipts
If an insurance company accepts a claim, it will generally mail a check within 30 days. In most cases, therefore, you will receive payment on your insurance claim within about two to three months of filing. An insurance company could extend the investigative period, however, if it has a valid reason to do so.
Is the claims process simple? Yes. Once all required information is received, claims are generally processed within 10 business days. Only one claim form is needed per accident and every claim is reviewed by a claims professional.
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People also ask

METLIFES ACCIDENT INSURANCE IS A LIMITED BENEFIT GROUP INSURANCE POLICY. The policy is not intended to be a substitute for medical coverage and certain states may require the insured to have medical coverage to enroll for the coverage. The policy or its provisions may vary or be unavailable in some states.
How to submit a claim: Sign in to MyBenefits now. Make sure to have the following information available: Your contact information. Disability details. Physician contact information. A MetLife Claims specialist will be in touch within 1-2 business days to confirm next steps.
Here are some of the injuries that may be covered by accident insurance: Accident-related injuries such as broken bones or dislocations, burns, dental and eye injuries. Ambulance services. Emergency room care or urgent care.
Medical Services and Treatments: such as ambulance, emergency care, therapy services, medical testing (including X-rays, MRIs, CT scans), medical appliances, and certain types of surgeries. Hospitalization: such as hospital admission, confinement, and inpatient rehab after an accident.
MetLife scores highly on financial strength ratings, which reflects well on its ability to pay legitimate claims without issue. However, their ratings are usually average or below average for the quality of customer service.

metlife group accident insurance claim form