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LOST /STOLEN CARD REPORT FORM - Equity Bank

LOST /STOLEN CARD REPORT FORM - Equity Bank 2025

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The document is a Lost/Stolen Card Report Form for Equity Bank Limited, designed for individuals to report the loss or theft of their ATM card. It collects essential information such as the cardholder's details, account number, circumstances of the loss, and contact information. The form also includes sections for reporting additional lost items and requesting an emergency replacement card.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How do I report a stolen bank card?

Through online banking Log in to our app. Go to the menu. Choose Manage Cards. Select the card thats lost or stolen. Select Report as lost or stolen.

What is the first thing you should do if your credit card is stolen?

Once you suspect fraud on your credit card account, you should immediately contact your card issuer by calling the number on the back of your card. While youre waiting to speak to a representative, check online or via your issuers mobile app to see if you can lock or freeze access to your card.

Can you cancel a debit card if stolen?

Many banks let you report a debit card as lost or stolen through their website or mobile app. You may also need to call customer service to officially cancel the card and report any fraudulent activity.

How do I replace my stolen bank card?

Report the loss to your bank or credit union as soon as you realize your debit card is missing. If you act quickly, youre legally protected from major losses from any unauthorized charges. Generally, a banks service representative will deactivate the card and issue a replacement.

How do I report a stolen debit card?

Call or get on the mobile app and report the loss or theft to the bank or credit union that issued the card as soon as possible. Federal law says youre not responsible to pay for charges or withdrawals made without your permission if they happen after you report the loss. Its important to act fast.

How do I report my one card stolen?

If your card is stolen, report your card as Stolen within the One app to deactivate it and prevent unauthorized purchases: Select the card icon from the One Cash section of the One app. Tap Replace card. Select My card was stolen. Verify the mailing address where we will send your new card.

What is the phone number for Equity Bank card services?

Call us at 1 (888) 733-5041 or email us at customerservice@equitybank.com.

LOST /STOLEN CARD REPORT FORM - Equity Bank 2025

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