NVC Contact Information - United States Department of State 2026

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  1. Click ‘Get Form’ to open it in the editor.
  2. Begin by entering the DATE of submission at the top of the form.
  3. Input your FULL LEGAL NAME, including First, Middle, Last, and Suffix if applicable.
  4. Enter your 5-digit APPLICANT NUMBER. This is helpful but not mandatory.
  5. If you are updating your contact information, provide your new E-MAIL address in the designated field.
  6. Next, enter your new PHONE NUMBER and specify if it is a cell/mobile number.
  7. For mailing address updates, first enter your FORMER mailing address along with the dates it was effective.
  8. Finally, input your NEW mailing address and include the effective date for this change.

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If you need additional information, you may call the National Visa Center directly between the hours of 8:00a. m. and 3:45 p.m. (Eastern Time), Monday through Friday, at (603) 334-0700, or write to the National Visa Center, 32 Rochester Ave., Portsmouth, NH 03801-2909.
After USCIS approves your petition, they will transfer your case to the Department of States National Visa Center (NVC) for pre-processing. The first step in this processing is the creation of your case in our system.
National Visa Center (NVC): For NVC case-specific inquiries, you may call 603- 334-0700 or email NVCInquiry@state.gov. Please note that a limited number of refugee follow-to-join cases are processed overseas with the assistance of a Department of State-funded Resettlement Support Center (RSC).
Petitioners may call Visa Services, Public Inquiries Division at (202) 663-1225. National Visa Center (NVC): For NVC case-specific inquiries, you may call 603- 334-0700 or email NVCInquiry@state.gov.
If you or another U.S. citizen is experiencing an emergency abroad and need immediate assistance, please call 888-407-4747 (U.S. and Canada) or 202-501-4444 (overseas) or contact the nearest U.S. embassy or consulate.

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