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The Department is divided into 33 divisions and offices. NCDHHS divisions and offices fall under six broad service areas - Health, Opportunity and Well-Being, Medicaid, Operational Excellence, Policy and Communications and Health Equity.
Complaint Hotline: 1-800-624-3004 (within N.C.) or 919-855-4500. Complaint Hotline Hours: 8:35 a.m. 4:00 p.m. weekdays, except holidays.
Oversees medical, mental health and adult care facilities, emergency medical services, and local jails. We check to see that people receiving care in these facilities are safe and receive appropriate care.
Due to circumstances surrounding the COVID-19 situation, we are not able to process hard copy complaints that are mailed in to us the same way we have in the past and request that consumers submit complaints to us via the online form or by calling our consumer assistance line at (919) 716-6000.
Social Services Leadership Team. John Eller, a native of NC, serves as the Director of Social Services and brings 21 years of experience in public administration and advocacy.
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The NCDHHS has its origins in the former North Carolina Department of Human Resources (DHR). The head of NCDHHS (Secretary) is appointed by the Governor of North Carolina and is a member of the North Carolina Cabinet in the executive branch of the North Carolina government.
The Department is divided into 33 divisions and offices. NCDHHS divisions and offices fall under six broad service areas - Health, Opportunity and Well-Being, Medicaid, Operational Excellence, Policy and Communications and Health Equity.
How to make a complaint. Fill in the childrens social care complaint form, or you can call 020 7926 9777.
Social Services Leadership Team. John Eller, a native of NC, serves as the Director of Social Services and brings 21 years of experience in public administration and advocacy.
The Department of Health and Human Services manages the delivery of health- and human-related services for all North Carolinians, especially our most vulnerable citizens children, elderly, disabled and low-income families.

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