Ielts request for refund form example 2025

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If your test is cancelled or postponed due to other circumstances such as technical failure, venue or environmental factors, your test centre will provide you with as much notice as possible and give you the choice of a refund or a transfer to a future test.
You can request a remark for the whole IELTS test or for one or more parts (Reading, Writing, Listening or Speaking). Your reviewed results will be available within 2 to 21 days of applying for a remark. There is a cost for requesting a remark. If your band scores change, the fee you paid will be refunded.
Candidates can make Refund/Transfer requests in less then five weeks only in exceptional circumstances. 25% administrative fee applied. Evidence and forms must be provided not more than 5 days after the main test date.
To cancel your IELTS (Academic and General Training) test, please log in to the Test Taker Portal and submit a cancellation request, along with an upload of supporting documentation/evidence.
Refund/Cancellation: Cancellation/Refund Form must be submitted strictly 5 weeks before the test date via email or in-person only. Cancellation more than 5 weeks ahead of the test date you will receive a refund less a 25% administrative fee.
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You have to pay this at the time you submit your re-mark request. The fee is the same whether you ask us to remark all test modules, or just one. You will receive a full refund of the fee if your scores go up, and you will be issued a new Test Report Form.
To request a refund for an IELTS Academic and General Training exam: Go to your Test Taker Portal. Then click on date of the exam, then on date location. Finally, click on I want to change this booking and click on the item request cancellation.
Cancelling your IELTS test If you cancel your IELTS test up to five weeks before the test date, you will receive a refund minus an administration fee of 25% of the test fee.

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