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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

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How do I set up a JPS account?

At any one of the JPS Commercial Offices islandwide. Through the JPS Customer Care Center by fax (876) \u2013 936-1800 or e-mail at calljps@jpsco.com. Send an application to your Key Account Manager, if one is assigned to your organization.

How do I cancel my JPS account?

To close an account, you will need to provide your billing account number and Account Access Code (found on your bill), TRN Number, or Paperless Billing e-mail address that is on file. Only an account holder can close an account. We strongly suggest you settle any unpaid balance on the account.

How can I get electricity in Jamaica?

Documentation Required A signed permission letter from the owner/landlord, if you are renting/leasing. Proof of ownership (Land title, Property Tax Receipt, Letter from a lawyer) A copy of your valid identification (Passport, Driver's License or National Id) A copy of Taxpayer Registration Number (TRN) card/letter.

What does JPS Connection cover?

JPS Connection provides affordable access to healthcare with inexpensive co-pays for doctor appointments, specialized care and prescriptions. Protect your family's health and finances by applying for JPS Connection today.

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