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Commonly Asked Questions about New jersey transit Complaint Forms

NJ TRANSIT welcomes customer comments regarding MyBus. Please contact NJ TRANSIT or call NJ TRANSIT Customer Service at (973) 275-5555.
You can provide feedback to us regarding your travel experience through our Contact Us feature on njtransit.com and our mobile app or call Customer Service at (973) 275-5555. NJ TRANSITs website is translatable in multiple languages.
LOST FOUND Lost items can be reported by using our online form, by calling 973-275-5555 or by visiting us at any NJ TRANSIT Customer Service Office. To check on the status of a lost item, call 973-275-5555.
call 911 or the NJ TRANSIT Police Communications Center at 800-242-0236 or 973-378-6565.
MyBus NOW Now you can find out when the next bus is arriving. Visit njtransit.com/mybusnow or text the bus stop ID number to mybus (69287), or call 973-275-5555 and follow the automated prompts and youll get real time* information about the status of your bus. Message and data rates may apply.
The Train Patrol Unit (TPU) is responsible for patrolling on board NJ TRANSIT Trains, Light Rails, Stations and Parking Lots as well as our buses. Officers ride the various modes based on intelligence gathered by their partnerships with the Commuting Public and Transit Employees.
Please contact NJ TRANSIT or call NJ TRANSIT Customer Service at (973) 275-5555.
Use our online form. (973) 275-5555 Operator assistance 8:30AM - 5PM daily, and automated information 24 hours/day.