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Video Guide on Paratransit Application Forms management

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Commonly Asked Questions about Paratransit Application Forms

To be eligible for paratransit, you must be unable to use Munis accessible buses, trains, or streetcars some or all of the time, without the aid of another person. In addition, if you are unable to get to and from a bus or Metro stop or station, you may be eligible for paratransit.
Paratransit (the term used in North America) or Intermediate Public Transport (also known by other names such as community transport (UK)), is a type of transportation services that supplement fixed-route mass transit by providing individualized rides without fixed routes or timetables.
Pace operates this service across the entire six-county region, including Chicago. To apply for ADA Paratransit, visit RTAs ADA Paratransit Certification program or call the RTA at 312-663-HELP (4357) between 8:30 am and 5:00 pm, Monday through Friday, to request an application.
Paratransit is a shared ride public service intended to serve as a safety net for individuals who, because of their disabilities, are unable to ride the ADA compliant RTS fixed route bus for some or all their travel. A specific diagnosis or use of mobility aid does not automatically result in paratransit eligibility.