Hdfc credit card dispute form 2025

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How to request a chargeback. If asking the merchant for a refund didnt work, request a chargeback with your credit card issuer. Many card issuers let you dispute transactions by phone, mail or online. You may also be able to submit a dispute directly through your card issuers mobile app.
Claims and defenses are any valid reasons you have for not paying a certain credit card charge. They include billing errors, unauthorized charges, and claims that goods or services were misrepresented, defective, or not delivered. The credit card company can be held responsible under Federal law (15 USC 1666i).
Heres a list of scenarios when you may be able to dispute a charge on your credit card. You were charged for purchases you didnt make. You were charged for items you bought but never received. You didnt receive a credit for an item you returned. The amount you were charged for a purchase you made was incorrect.
As an HDFC Bank Credit Card holder, you can raise a complaint regarding your Credit Card at 1800 1600 / 1800 2600. You can also write an email to us at customerservices.cards@hdfcbank.com.
ONLINE CARDHOLDER DISPUTE FORM Provide Your 10 digital Mobile No. Input the OTP. Select Product Type ( Eg Debit /Credit / Prepaid Card) Enter last 4 digit of the Card No. Select Merchant/Beneficiary Name. Select Disputed transaction date ( last 60 days) Enter the dispute reason and details in the text box. Enter Submit.