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If you are moving to a new State you will have to reapply for Lifeline service in the new State. We will mail you an application for the new State. Address Information Full Name Last First M. I. Home Address Street Address PO Boxes Cannot be Accepted Apartment/Unit City Assurance Wireless Number State Home Phone Number ZIP Code Mailing You have two options to return this form to us Fax this form to 1-877-732-3018 Mail this form to Assurance Wireless PO Box 686 Parsippany NJ 07054 OR We thank y ...

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Is lifeline and ACP the same?

Lifeline is the FCC's permanent program to support affordable access to essential communications services such as broadband Internet access. The ACP is a new program designed to provide additional support to make broadband more affordable for certain low-income households.

How long does it take for Assurance Wireless to approve?

In the future, if my total household income exceeds 135% of the federal poverty guidelines, or I am no longer eligible to receive benefits from at least one of the qualifying public assistance programs listed above, I will notify Assurance Wireless within five (5) days.

Is Assurance Wireless part of Sprint?

Assurance Wireless, which is part of Sprint prepaid brand Virgin Mobile, takes part in the Lifeline Assistance program and offers discounted service to those in public assistance programs like Medicaid or SNAP or even a free phone and service to qualifying low-income households.

Does Assurance Wireless give free phones?

Federal Lifeline Assistance: Assurance Wireless is a federal Lifeline Assistance program. Lifeline is a government assistance program. The Assurance Wireless offer provides eligible low-income customers free monthly data, unlimited texting, and free monthly minutes. Plus a free phone.

What documents do I need for Assurance Wireless?

If you are applying based on Income, you'll need a copy of ONE of these documents: Prior year's State or Federal income tax return. Current income statement from employer. Federal notice letter of participation in General Assistance. Divorce decree or child support document containing income.

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Can I get a free replacement phone from Assurance Wireless?

We can help you get a replacement phone (most likely at no charge). We usually can have it to you in just a few days. . Call us at 1-888-321-5880 to suspend your account. What should I do if my Assurance Wireless phone breaks within the first year?

Is Assurance Wireless now part of T-Mobile?

Assurance Wireless is part of the T-Mobile Family.

What carrier is Assurance Wireless under?

To ensure financially challenged households stay connected to their world, Assurance Wireless \u2014 T-Mobile's primary Lifeline Assistance brand \u2014 will be participating in the federal government's new Affordable Connectivity Program (ACP).

What documents do I need for Assurance Wireless?

How do I qualify for Lifeline Assistance from Assurance Wireless? You must provide proof of program participation or proof of income with the official California LifeLine Application Form from the California LifeLine Administrator.

What carrier is Assurance Wireless through?

Assurance Wireless offers mobile Broadband Internet Access Services for smartphones and feature phones, over T-Mobile's network. T-Mobile provides service on its 2G and 4G LTE broadband networks.

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Is lifeline and ACP the same?

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