Credit Report Direct Dispute Form - DCU 2026

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  1. Click ‘Get Form’ to open the Credit Report Direct Dispute Form in the editor.
  2. Begin by filling in your personal information, including your name, DCU membership number, street address, city, state, zip code, and daytime telephone number. Ensure all fields are completed accurately.
  3. In the section for dispute explanation, provide a detailed account of the inaccuracies you are reporting. Be specific and include any relevant details that will assist in the investigation.
  4. Remember that your signature must match what is on file; therefore, do not use an electronic signature. You may attach a copy of your ID or license to verify your identity.
  5. Once completed, save your form and either bring it to a DCU branch office or contact their Information Center at 800-328-8797 to initiate the investigation process.

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The credit bureaus also accept disputes online or by phone: Experian (888) 397-3742. Transunion (800) 916-8800. Equifax (866) 349-5191.
Once we receive a completed Credit Report Direct Dispute Form we will begin our investigation, which could take up to 30 days to complete. You will receive notification from DCU as to the outcome. Use this form to report inaccurate information involving your account with DCU that is listed on a credit report.
The fastest way is to log into Digital Banking and chose the Membership tab. Under Services header, select Dispute a Transaction for the type of transaction you wish to dispute, i.e. ACH, ATM or VISA. There is also information on handling card disputes contained with your statement every month.
Reports to three credit bureaus: DCU reports your payments to all three major credit bureaus (Equifax, Experian, and TransUnion), so you can improve your credit score across the board.

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