Best Practices and Lessons Learned 2025

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A BP is a good work practice or innovation captured and shared to promote repetition, or the business model for such a practice or innovation. An LL is a poor work practice or experience captured and shared to preclude repetition. They are mirror images of one another.
A best practice is a method or technique that has been generally accepted as superior to alternatives because it tends to produce superior results. Best practices are used to achieve quality as an alternative to mandatory standards. Best practices can be based on self-assessment or benchmarking.
For me, a best practice is usually something positive that is known to produce good results that ought to be replicated. It is often a recommendation to inform future actions. On the other hand, a lesson learnt can be both positive and negative.
The lessons learned process shown in Exhibit 1 includes five steps: identify, document, analyze, store and retrieve. These steps are consistent for all three levels; however, the tools and techniques become more involved with each level.
Some synonyms for lesson learned are: Knowledge gained. Takeaway. Insight.
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Good practices A lesson learned is based on a positive or negative experience on the part of a project or programme. An emerging good practice should demonstrate consistent, successful results and measurable impact.

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