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IT Managed Service Agreement Template

IT Managed Service Agreement Template 2025

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The IT Managed Service Agreement outlines the terms and conditions between a service provider and a client for the provision of managed IT services. It includes definitions of key terms, the scope of services provided, responsibilities of both parties, service level agreements (SLAs), fees and payment terms, confidentiality obligations, liability limitations, and dispute resolution processes. The agreement aims to establish a clear framework for delivering IT support while ensuring compliance with legal standards and protecting confidential information.

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