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Quick Tips for Submitting 5010 Test Files to MassHealth - Mass - mass

Quick Tips for Submitting 5010 Test Files to MassHealth - Mass - mass-2026

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The document provides quick tips for submitting 5010 test files to MassHealth, outlining essential steps for preparing and submitting test files, including coding requirements, claim limits, and necessary contact information. It details the evaluation process of submitted files, emphasizing compliance with ANSI ASC X12 standards and the importance of using previously adjudicated claims. Additionally, it explains what submitters can expect after submission, including response times and potential errors.

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Click ‘Get Form’ to open it in the editor.
Begin by preparing your test file. Ensure that ISA15 is coded as 'T' and that loop 1000A, segment PER includes your contact information.
Limit your claims to no more than 50 per file, ensuring they represent typical services billed to MassHealth.
When submitting, log on to the designated portal using an active POSC ID/password and upload your prepared file.
After submission, expect a response within two business days detailing any errors or confirming successful testing.

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How do I contact Mass Health customer service?

Phone: (800) 841-2900, TDD/TTY: 711.

What is the phone number for MassHealth EDI?

If you have questions about policies and procedures for submitting electronic claims, or testing for HIPAA claims transactions, or need technical support, contact MassHealth Customer Service at (800) 841-2900 and follow the menu prompts for EDI Transactions, Monday through Friday from 8:00 a.m.5:00 p.m., excluding

What is the number for MassHealth 8008412900?

For families, pregnant women, and people under age 65: Call the MassHealth Customer Service Center at 800-841-2900 or 800-497-4648 (TTY) to request a MassHealth Application (MHA) for Seniors and People Needing Long-Term-Care Services.

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What is the phone number for Massachusetts Health Connector payment?

Contact Information Call 1-877-MA-ENROLL (1-877-623-6765), or TTY: 711 for people who are deaf, hard of hearing, or speech disabled.