You are now part of the Aflac Family, and we 2026

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  1. Click ‘Get Form’ to open it in the editor.
  2. Begin by reviewing the Welcome section, which outlines your membership and provides essential contact information for assistance.
  3. Navigate to the Servicing Choices section. Here, you can find details on where to send forms and how to contact customer service for any inquiries.
  4. In the Quick Service Tool Kit, follow the instructions for making changes to your invoice. Ensure you use the correct codes and provide necessary addresses.
  5. For claims processing, complete all required fields in the claim form, including patient information and policy numbers. Attach any supporting documentation as needed.
  6. If you wish to access Online Services, follow the registration steps provided in the document. This will allow you to manage your account online conveniently.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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The cost of supplemental insurance can vary depending on the plan you choose. Fortunately, Aflac offers affordable coverage. Many Aflac policies range anywhere from $8 to $25 or more per month. You can contact Aflac directly for more information on specific supplemental insurance plans that pique your interest.
Aflacs family of insurers includes American Family Life Assurance Company of Columbus and/or American Family Life Assurance Company of New York, and/or Continental American Insurance Company and/or Continental American Life Insurance Company.
Employees are eligible for up to 12 weeks of paid family medical leave in a benefit year. Waiting Period 7 days for medical leave Replacement Rate Employees may receive up to 90% of their average weekly wage.

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