Myphoneguardian 2026

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  1. Click ‘Get Form’ to open the myphoneguardian in the editor.
  2. Begin with Section I: Subscriber Information. Fill in your Insured Subscriber’s Printed Name, Mobile Number, Wireless Carrier, Billing Address, City, State, Zip Code, and Contact Number(s). Ensure that your email address is accurate for communication regarding your claim.
  3. Select the type of government-issued ID you are submitting from the provided options. Remember to have a valid copy ready for upload.
  4. Move to Section II: Claim Details. Indicate if your phone was lost, stolen, damaged, or just stopped working. Provide the claimed phone's Make/Model and ESN/MEID as required.
  5. In Section III(a): Claim Agreement, read through the agreement carefully. Sign electronically and date your submission to confirm accuracy and ownership of the device.
  6. Once completed, submit your documents via email or mail as instructed at the end of the form for prompt processing.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Online claim in your T-Mobile Account Log in to your T-Mobile account using a web browser. Select Account and choose the line youre filing a claim on. Select File a claim or File damage claim or Report lost or stolen. Once you confirm the selection, youll be redirected to the claims website at mytmoclaim.com.
Call Boost Customer Care at (833) 502-6678 immediately if you realize your device is lost or stolen. We can take measures to protect your active account balance. If you report your device as lost or stolen, youll have 60 days to get a replacement.
Boost Mobile Customer Care: For general questions, contact Boost Customer Care at (833) 502-6678. Available everyday from 8 a.m. - midnight ET.
You can file a claim by visiting or by calling (844) 834-5583.

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