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Do you pay for special assistance at the airport?

If you're a passenger with a disability or reduced mobility you are legally entitled to support, commonly known as 'Special Assistance', when travelling by air. This means airports and airlines must provide help and assistance, which is free of charge, and helps ensure you have a less stressful journey.

Where can I complain about Lufthansa?

Contact Lufthansa Air's Customer Service Call Lufthansa Air's customer service phone number 1-(800)-645-3880 and have them troubleshoot your problem.

What time does Lufthansa customer service close?

Opening hours Monday07:30 - 22:00Friday07:30 - 22:00Saturday10:30 - 19:00Sunday10:30 - 19:00Holiday10:30 - 19:003 more rows

Can you take a CPAP machine as hand luggage?

Air travel with CPAP machines is allowed by the Transportation Security Administration (TSA), the agency that oversees the security for the U.S. travel industry. In fact, the TSA actively encourages sleep apnea patients to travel with their portable CPAP equipment.

How do I get mobility assistance at the airport?

Call your airline and request wheelchair assistance at least 48 hours before your trip begins. If possible, call earlier. The customer service representative will put a "requires special assistance" note in your reservation record and tell your departure, arrival and transfer airports to provide a wheelchair.

lufthansa cpap policy

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How do I contact Lufthansa from Italy?

Please dial +971 4 389 8471 from abroad.

Is Lufthansa having a strike?

Lufthansa pilots strike on Wednesday & Thursday This follows pilots going on strike all day on Friday, September 2, 2022. This means that over the course of seven days, Lufthansa pilots will have been on strike for three full days. The union has been in negotiations with management for weeks over a new contract.

Does CPAP count as carry on Lufthansa?

Sleep apnoea/CPAP You can take your sleep therapy device on board with you in addition to your usual carry-on baggage (max. 8 kg), as you would a laptop bag.

Is Lufthansa still on strike?

Lufthansa pilots will not strike again until at least the end of June next year under a pay deal negotiated with the airline, the two sides said Monday. The agreement \u201cincludes a comprehensive peace obligation until 30th June 2023\u201d, with strikes \u201cexcluded during this period\u201d, Lufthansa said in a statement.

How do I request special assistance on Lufthansa?

If you have experienced time-sensitive, disability related air travel service problems that require immediate attention, you may call \u200b1-800-778-4838 (voice) or \u200b1-800-455-9880 (TTY) to obtain assistance. This hotline is available from 9:00 a.m. until 5:00 p.m. EST, Monday through Friday.

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