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If something isn't working for you, we want to help. We accept returns\u2014both current season and sale items\u2014for a flat-rate fee of C$19.
How long is Patagonia return policy?
Per our Good Food Guarantee, if you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, you may return it to us for replacement or refund. Returns are accepted within 90 days of purchase.
Does Patagonia take returns?
Patagonia stores are happy to accept your returns or help out with an exchange. To find a store near you, use our Store Locator and look for the Patagonia-owned stores in orange. Please bring the invoice/packing slip that came with your order and original form of payment (credit/debit card) if available.
Can you return to Patagonia without a receipt?
If you can provide a receipt or other proof of purchase, we will refund the amount paid in the form of a Patagonia Gift Card. Without proof of purchase, you will be issued a Gift Card for the last known sale price of the item.
How do I return online orders to Patagonia?
Simply use our Return Form or visit a Patagonia-owned store....Return Policy If you have your order number, we recommend using our $5.00 printable return shipping label, which includes tracking and insurance for your package. The $5.00 shipping label cost will be deducted from your refund or merchandise credit.
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Patagonia stores are happy to accept your returns or help out with an exchange. To find a store near you, use our Store Locator and look for the Patagonia-owned stores in orange. Please bring the invoice/packing slip that came with your order and original form of payment (credit/debit card) if available.
How do I return gifts to Patagonia?
Any Patagonia item you received as a gift can be returned online or in a Patagonia-owned retail store for a merchandise credit. Merchandise credits can be used at Patagonia.com, in Patagonia-owned retail stores, at WornWear.com or through Customer Service.
Can I exchange Patagonia for different size?
Through our online exchange process, you'll order the new size/color at no charge and get a free return shipping label. We reserve exchange orders for 14 days.
Do you have to pay for Patagonia returns?
After receipt of your returned Item(s), we will refund the purchase price including the original standard shipping costs for your delivery. Patagonia will not refund the shipping costs if you only return a part of the original order. The time for processing your refund is two (2) weeks (14 calendar days) upon receipt.
How long do you have to return Patagonia?
Per our Good Food Guarantee, if you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, you may return it to us for replacement or refund. Returns are accepted within 90 days of purchase.
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