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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

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How do I transfer my Comcast business account to a new owner?

The existing or new customer calls Comcast Business Customer Support at (800) 391-3000 to initiate the Transfer of Financial Responsibility process. The Customer Support team will verify the Comcast Business account, using the verification information provided by the caller.

How do I cancel a Comcast Business account?

To cancel your Comcast Business service, please call us at (800) 391-3000. We want to make sure weve done everything we can to give you the best experience, price and package, as well as review specifics of your contract terms. We appreciate any feedback you have so we can improve our service.

What is the number for Comcast Business service transfer?

To initiate a service transfer, please call (800) 391-3000.

How do I add an authorized user to my Comcast Business account?

Invite a user Sign in to My Account and select Users from the account management menu. Select Invite User. Enter the new users email address and select Verify Email. Once the email address is verified, enter the new users first and last name and select the role that you wish to assign to them.

Can I transfer my Comcast account to someone else?

In order to get an account changed over into someone elses name, the current account holder and the new account holder must both fill out the account change request form which can be found here and then go into a local store together to provide the additional documentation as well as this form.

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