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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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If you claim a no-claims discount, insurers often request proof, such as a no-claims bonus certificate from your previous insurer. This document confirms your claims history and the duration of claim-free years.
Insurance companies may deny a claim when there is a policy exclusion or policy-based justification for denial, when the claim is insufficiently supported, when the policy has lapsed, or when there is reason to invalidate the policy itself, such as when the insured party included misleading information on their initial
Your previous insurer would have sent details of your no claims bonus to you with your renewal offer. If you do not have this you will need to contact your previous insurer and request another copy of it. Your no claims bonus shows the number of years you have claims free driving on a policy in your own name.
Your new insurer will want to see something in writing from your current insurer, confirming the number of years youve been claim-free. This means letterheaded paper or an email containing confirmation. Check to see whether itll accept a photocopy or a scanned version via email.
In most cases, youll just need to send the proof of your no-claims discount via post but check with your new insurer to be sure. To get proof of your no-claims bonus, you can request a letter that confirms your discount from your old provider.
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People also ask

There are three main forms of proof: The renewal invite from your current or previous insurer will state the number of years NCB that youve earned. A cancellation letter from your previous insurer, as long as it states your no claim bonus. A letter from your previous insurer confirming your no claims bonus.
It depends on your personal situation whether its worth protecting your no claims discount. If you have five years no claims discount, it will significantly cut the cost of your car insurance. You could lose all that for just one accident.

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