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The UB-04 uniform medical billing form is the standard claim form that any institutional provider can use for the billing of inpatient or outpatient medical and mental health claims. It is a paper claim form printed with red ink on white standard paper.
Submit a claim online Log on to the secure Aetna member website. Click Contact Us at the top right of the page. Click Send a Message and select A claim from the dropdown menu. Input all requested information and attach a copy of your receipt. To check the status of a claim, visit the Manage Claims section.
UB-04 (also known as the CMS-1450): The UB-04 is the claim form for institutional facilities, and includes the following: Hospitals. Rehab facilities, e.g. physical therapy, occupational therapy and speech therapy. General health centers, federal health centers and rural clinics.
After logging in to your secure member website, follow these steps: Click "Claims Center," then "Submit claims" Complete your claim online. Copy, scan and upload your supporting documents, including itemized bills, original receipts. Click "submit claim" to complete the process.