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The Low Income Self-Sufficiency Plan (LSP) is a utility assistance program by DTE Energy designed for households with incomes at or below 150% of the Federal Poverty Level. Participants pay a fixed monthly amount for utilities, while the program covers the difference between this amount and their actual bill. Benefits include protection from shutoff, no late fees, and support services. Eligibility requires specific income limits, utility usage restrictions, and an active service account. The document outlines application procedures, required documentation, and additional resources available to participants.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How can I lower my DTE bill?

HVAC costs can make up to 50% of your energy bill. Have your thermostat automatically dial down a few degrees while sleeping to lower your heating and cooling costs by 10% or more. Find thermostats and energy efficient items on the DTE Marketplace with an instant discount at check-out to save more.

What is the grace period for DTE Energy?

For customers who are having trouble paying their final balance by the due date, DTE provides an additional 60 day grace period before reporting any unpaid balance to credit reporting agencies.

How do I dispute a DTE bill?

Call General Customer Service for Residential Customers: 800.477.4747.

How do I find out if I owe DTE Energy?

Sign in to your online account and go to the My Billing History (residential) page or Billing Payment History (business) page to view your payment history.

Does DTE bill affect credit score?

Utility Bills Your electricity or gas bill is not a loan, but failing to pay it can hurt your credit score. While utility companies wont normally report a customers payment history, they will report delinquent accounts much more quickly than other companies you may do business with.

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Does paying DTE build credit?

Credit scores can be improved in many ways, but paying utility bills on time is usually not enough to make a meaningful difference. While gas, electric, and water are common utility bills that people pay, the information is not reported to the credit agencies and does not appear on an individuals credit report.

Does DTE affect your credit?

DTE Energys credit reporting program is limited to customers who have an unpaid balance at a location where DTE service is no longer connected. Balances that continue to be unpaid 60 days after the final DTE bill was due may be subject to credit reporting to the major credit reporting agencies.

How do I get a DTE Energy account?

Open the app and select Payment. Then select Sign In and use the email address and password associated with your DTE online account. If you do not have login credentials, select Create Online Account on the sign in screen.

Can I make a payment arrangement with DTE?

Payment Agreements are available for all commercial and residential customers who need additional time to pay their past-due balance. To set up a new Payment Agreement, or to cancel or modify an existing agreement, please contact one of our customer representatives at (800) 477-4747.

What is the number to DTE?

Guest Pay allows you to pay another customers bill or your own without signing in. All you need is the last name and address or an account number. Enroll in eBill Paperless Billing or AutoPay programs.

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How can I lower my DTE bill?

What is the grace period for DTE Energy?

How do I dispute a DTE bill?

How do I find out if I owe DTE Energy?

Does DTE bill affect credit score?

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Does paying DTE build credit?

Does DTE affect your credit?

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Can I make a payment arrangement with DTE?

What is the number to DTE?

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