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YOU MUST CALL 811 or use EXACTIX to place a

YOU MUST CALL 811 or use EXACTIX to place a 2025

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The document is an information sheet for placing a location request with UDig NY, emphasizing that filling out the form does not constitute a valid request. It outlines the necessary steps to submit a location request either by calling 811 or using Exactix online. The document includes sections for contact information, work type, excavation details, and special instructions, as well as reminders about checking utility responses before starting excavation work.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Can I dig a garden without calling 811?

What happens if I dig without calling 811? If you decide to begin a project without first notifying 811, your state will likely impose a hefty fine on the individual conducting the activity, or an underground infrastructure could be damaged.

Why would you call 811?

That is why its critical that you call 811 at least three days before starting any digging projects on your property, including installing a fence or mailbox or planting trees and flower beds. When you call 811: Your state 811 center will notify your local utility companies of the planned digging site.

Why should you call 811?

Any time that you are doing any digging or excavating, it is VITAL to call the Underground Service Alert (USA) hotline at 811 so that any buried utilities can be properly marked. Digging around unknown buried utilities can be very DANGEROUS and very EXPENSIVE. You are legally required to call 811 before you dig.

At what depth do you need to call 811?

Any dig, any depth, always requires a call to 811 a few days before the project.

Do I need to call 811 before tilling?

If your simple home improvement project involves digging, you must contact your states 811 center a few days before breaking ground. If youve hired a professional to do work on your property that includes digging, make sure that they have called 811 or made their request online before beginning work.

What is the number 811 used for?

When you contact 811 before your digging project, a One-Call ticket is created and routed to nearby utility and pipeline companies. If one of those companies has a buried line near your project, they will review the One-Call ticket and determine if the scope of work is clear of their assets.

YOU MUST CALL 811 or use EXACTIX to place a 2025

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