Location Request Information Sheet - Dig Safely New York 2025

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What information does 811 need from me? The address where you plan to dig, as well as the county and the nearest intersecting street. The type of work you will do (i.e., plant a tree, a mailbox, etc.) The exact area on the property where you plan to dig. When you wish to begin digging.
Excavation must begin within 10 working days of the date we receive your request. To avoid unnecessary delays, contact New York 811 before the 10-day period is scheduled to expire to request a remarking. Have your ticket number handy when you call.
811 is the national call-before-you-dig phone number. Anyone who plans to dig should call 811 or go to their state 811 centers website before digging to request that the approximate location of buried utilities be marked with paint or flags so that you dont unintentionally dig into an underground utility line.
Homeowners should contact New York 811, by dialing 811, at least 48 hours but no more than 10 working days (excluding weekends and legal holidays) before beginning any digging project. Homeowners can also call 811, the national call before you dig number, to request that their lines be marked.
PSC Protection of Underground Facilities The Public Service Commission is responsible for enforcing regulations for the protection of underground facilities known as Part 753 or Code Rule 53 and more commonly referred to as 811, Call Before You Dig, or UDig NY.
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You should call at least 48 hours but no more than 10 working days, excluding weekends and legal holidays, before starting your digging project. Locate requests received on legal holidays, weekends or after 5 p.m. on weekdays are processed on the next business day.
➢ NYS Code Rule 753 was amended to require any municipality or operator, that engages in excavation work, to mandate its excavator operators to complete a training and education program offered by their local New York 811 - One Call Notification Center.

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