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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Call 1-800-791-7658 Provide a verbal prescription directly to Optum Rx pharmacists dedicated to our health care providers.
Circle the pharmacy number, the prescription number, and the number of refills left on the label before calling the pharmacist for a prescription refill.
FAQs Sign in to your CVS.com account. Navigate to Pharmacy, then My Prescriptions. Review all the prescriptions and manage any current refills available. Check off any prescription that needs a refill. The option to enroll in ReadyFill (automatic refills) will be available for eligible prescriptions.
Yes. Create a CVS.com account if needed and add prescription access. If you already have a CVS.com account, sign in and go to the Automatic Refill page if youd like to make changes.
Hi doc, Im out of medication x that you prescribed and it has been working well for me. I would like you to refill it unless you think something has changed and that we need to reassess your treatment plan.
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People also ask

In many cases, yes. There are generally two ways to fill a prescription online: Use an online pharmacy or mail-order pharmacy to fill your prescription; the pharmacy then mails you the prescribed medications.
Generally, 7 days is the earliest you will be able to request a refill if your prescription is covered by insurance since your drug plan will only cover an allowed amount within a certain period of time. For instance, your plan may only cover 30 pills for 30 days. However, there are a few exceptions to this.
Best Online Pharmacies Best Overall: Blink Health. Best Runner-Up: Honeybee Health. Best for Families: CanDrugstore. Best for Bundling: Pill Pack. Best for Free Shipping: Mail My Prescriptions. Best for Temperature-Sensitive Shipping: Health Warehouse. Best for Referrals: Doctor Solve. Best for New Yorkers: Capsule.
(OptumRx Mail Service) 6800 W 115th St, Suite 600 Overland Park, KS 66211-9838 NCPDP: 1718634 Call 1-800-791-7658 Provide a verbal prescription directly to an Optum Rx provider dedicated pharmacist. Fax 1-800-491-7997 Send a complete prescription using the Physician Fax Form.
In person. Go to the pharmacy where you originally filled your prescription, request a refill, and either wait for it or come back to pick it later. By phone. Use the pharmacys phone number listed on your medicine label to call in your refill.

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