How to use or fill out clearance charges with our platform
- Click ‘Get Form’ to open the clearance charges dispute notification form in the editor.
- Begin by filling out the 'Contact Information' section. Enter your account name, attention contact, email, fax number, and phone number. Also, include your broker's name.
- Next, move to the 'Billing Information' section. Input your FedEx account number, air waybill number, invoice number, entry number, entry date, and your street address along with city, state, and zip code.
- If your correspondence information differs from the billing details provided above, complete that section with the relevant contact name, address, city, state, zip code, email address, fax number, and phone number.
- Indicate the shipment's origin and destination countries. Specify your relationship to the shipment by checking one of the options: Shipper, Consignee (recipient), or Third Party.
- Fill in the amount of the air waybill and the amount you wish to dispute. Then check all applicable reasons for your dispute from the provided list.
- In the explanation section, detail why you disagree with these charges. Provide any necessary classification numbers and attach additional pages if needed.
- Finally, sign and date the form before submitting it via fax or mail as indicated at the bottom of the document.
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