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How do I contact FedEx about a delivery problem?

To file a complaint, please call customer support at 1.800.GoFedEx 1.800.463.3339.

What is FedEx dispute email?

For Freight claims, please send supporting documents to file.freightclaim@fedex.com.

How long do I have to pay a FedEx invoice?

Remember, there is a 15 day time limit to dispute late deliveries within the FedEx money back guarantee. This is 15 days from the date of the invoice.

How do I contact FedEx about a missing package?

If you still need help, call 1.800.GoFedEx 1.800.463.3339.

How do I contact FedEx via email?

Submit a Question to FedExs Virtual Assistant In the U.S., FedEx no longer has an email address that you can use. Instead, they have a Virtual Support Assistant that you can use to get answers and find help. Simply type in your question and follow the prompts to get started.

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How do I contest a FedEx invoice?

To dispute an entire invoice, click on the invoice number from the Account Summary screen. On the Invoice Detail screen, click Dispute Invoice. Individual shipments and related charges can be disputed from the Shipment Detail screens.

How do I dispute a FedEx duty charge?

Please complete one form per air waybill number and submit to dutytaxdisputes@fedex.com. In order for FedEx to process your request, please provide information for all fields. Explanation of dispute: Use this space to explain why you disagree with these charges.

How do I open a dispute with FedEx?

My invoice is incorrect, what do I do? Log in to FedEx Billing Online. On the Account summary page, select the invoice you want to dispute. In the Invoice detail view section, click Dispute invoice In the Dispute entire invoice section, select a reason for the dispute. Click Dispute

How do I file a dispute with FedEx?

Call customer service at 1.800. GoFedEx 1.800. 463.3339. Complete a claim form and e-mail, fax or mail it (see step 3).

Can I dispute FedEx invoice?

With FedEx Billing Online, you can dispute an invoice or shipment once youve sent a request, we aim to get back to you within three to five business days. Please note that any disputes related to invoices should be submitted by the sender within 30 days from the date of the invoice or the invoice due date.

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