Electric Service Information Form - BC Hydro 2026

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  1. Click ‘Get Form’ to open the Electric Service Information Form in the editor.
  2. Begin by filling in your Owner’s GST# and Project Name at the top of the form. Ensure that the Service Address and Legal Description are accurate.
  3. Provide contact details for yourself, the General Contractor, and the Electrical Contractor. Include names, addresses, and phone numbers for each.
  4. Indicate whether the building is new or existing and specify its proposed use. Fill in operational details such as hours per day and days per week.
  5. In the Electrical Details section, input information about mainswitch size, peak demand, voltage, average operating demand, and largest motor specifications.
  6. Complete the Load Details section by detailing connected loads including electric heating, lighting, air conditioning, and any other relevant loads.
  7. Finally, review all sections for completeness before submitting your form via email to your local BC Hydro office.

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Get in touch. If you cant find what youre looking for online, contact us for support. For non-emergencies please give our team a call at 1 800 224 9376 to report what youre seeing and provide more details about the issue and location.
Vancouver, Canada BC Hydro / Headquarters
Electricity for most buildings in B.C. is supplied from BC Hydro at secondary service voltage, which is 600 V or less. For some buildings, electricity is supplied at primary service voltage, which is 4 kV, 12 kV or 25 kV.
Start by contacting our customer service team at 1 800 BCHYDRO (1 800 224 9376).
PLAN AHEAD AND SET-UP YOUR SERVICE ONLINE Its important to plan ahead and set-up your electricity service in advance of your move-in date to ensure the electricity will be on when you arrive. This can be done up to 60 days before you move at bchydro.com/moving or by calling 1 800 BC HYDRO (1 800 224 9376).

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BC Hydros mission is to provide our customers with reliable, affordable and clean electricity throughout British Columbia, safely.
Avoid a service disconnection If you have a MyHydro account you can defer a payment online or by calling our customer service team at 1 800 BCHYDRO (1 800 224 9376).

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