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Family members and friends of incarcerated love ones can setup a prepaid account, through Global TelLink called AdvancePay to unblock phone numbers from correctional facilities. If you already have an AdvancePay account, you will have to add funding to the account to unblock correctional facility phone numbers.
Cell phone usage by inmates poses both a safety and security risk by interrupting the monitoring processes in prisons. Cell phones can record conversations, video images, provide internet access and ultimately be used to commit crimes and threaten facility security.
If you have enough money on your AdvancePay account and your calls are still being blocked, please contact Customer Service to request your number be unblocked....Q: Why are my calls being blocked? How do I unblock my phone number? GTL: +1 (877) 650-4249. VAC: +1 (800) 913-6097. DSI: +1 (888) 949-3303.
Most prisons allow inmates to make outgoing collect calls, which you should be able to accept unless your carrier or your specific cell service doesn't allow collect calls on your account (e.g. most prepaid services won't allow you to accept collect calls unless you've given them some form of payment beforehand).
A common reason someone cannot receive a call from their inmate is because they only have a cell phone, and cell phones cannot receive collect calls. Establishing a pre-paid account through the above companies can usually circumvent this.
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Friends and family should visit ConnectNetwork.com or call 800.483. 8314 to set up an AdvancePay® account today! Friends and family members are also able to purchase phone minutes for an inmate's PIN Debit account by creating an Offender Phone account through ConnectNetwork.com.
Ways to Pay: Online \u2013 www.ConnectNetwork.com. Mobile App \u2013 Google Play Store / Apple App Store. Automated Phone System \u2013 (866) 732-9098.
One of the many state laws which took effect September 1, 2003, makes it a criminal offense to provide an inmate of the Texas Department of Criminal Justice with a cell phone, tobacco or money.
Most wireless phone service providers don't accept collect calls, meaning you have to sign up with a third party company to receive calls from jail on your cell phone. IC Solutions, Securus Technologies and Global Tel Link all offer this service.
Before you can receive calls from a TDCJ inmate, you must first register your telephone number: Internet: texasprisonphone.com. Note: You will need the inmate's TDCJ ID number to register to receive telephone calls from him or her. ... Telephone: (866) 806-7804.

tdcj phone registration status