Texasprisonphone customer service 2026

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The document outlines the process for Texas offenders to request a refund of their debit account after release. It specifies that only the offender can request the refund, which must be done between 3 to 12 months post-release and no sooner than 90 days after release. The request form must be printed clearly and include necessary personal information such as a phone number from the Authorized Calling List, birth date, and mailing address. Refund requests submitted after 12 months will not be processed.

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Click ‘Get Form’ to open the Texas Offender Debit Account Refund Request in the editor.
Begin by entering the TDCJ ID # at the top of the form. This is essential for identifying the offender's account.
Next, input the Release Date, ensuring you select the correct month, day, and year from the dropdown menus provided.
Fill in your Date of Birth accurately, as this information is crucial for processing your request.
Enter a number from your Authorized Calling List. If you do not have one, leave this field blank; otherwise, your request may be denied.
Complete the personal details section by providing your Last Name, First Name, Middle Name, and full mailing Address including City, State, and ZIP code.
Lastly, include a Contact Phone # and Email Address for any follow-up communication regarding your refund request.

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2021	4.4 Satisfied (36 Votes)
2016	4 Satisfied (41 Votes)

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