Get Texas Offender Debit Account Refund Request 2026

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  1. Click ‘Get Form’ to open it in the editor.
  2. Begin by entering your TDCJ ID number at the top of the form. This is essential for identifying your account.
  3. Next, fill in your release date, ensuring you use the correct format (Month/Day/Year).
  4. Provide your date of birth in the designated field. This information is crucial for verification purposes.
  5. Enter your Authorized Calling List number. If you do not have one, leave this field blank as instructed.
  6. Complete your personal details including last name, first name, middle name, and full mailing address to ensure proper delivery of your refund check.
  7. Finally, include a contact phone number and email address for any follow-up communication regarding your request.

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To submit a Refund Claim you may: Use the Texas Claim for Refund web form. Download the fillable PDF form 00-957 (PDF) and email it and supporting documentation to refund.request@cpa.texas.gov, or print and mail to: Texas Comptroller of Public Accounts.
To process your refund request, complete the Offender Debit Account Refund Request form below, or print the one on our website: .TexasPrisonPhone.com. Only the inmate can receive the refund. refunds will only be processed between the 1st month and the 36th month after release.

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