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A low-income household (combined gross annual earnings of £26k, including a full-time earner on £10/hour and a part time earner on the National Living Wage) with 2 children who are in receipt of means tested benefits should expect to receive additional government support of £3,200 this year.
Simple Ways to Save Money on Your Water Bill Store cold water in the fridge. Take shorter showers. Dont let the water run when shaving or brushing your teeth. a low-flow shower head. Run full loads of dishes and laundry. Dont hand-wash dishes.
Don't leave the tap running while brushing your teeth or shaving. Use a washing up bowl to do the dishes, rather than rinsing every plate and cup under the tap. Wash vegetables in a bowl rather than under running water. Use a watering can in the garden rather than a hosepipe.
This scheme caps the cost of water for qualifying households. Thames Water understand that paying bills can be a worry, particularly if you are struggling with money. WaterSure is just one of the ways we can help make things easier, by capping qualifying customers' bills.
How does it work? Bill Cap - WaterSure Wales tariff caps your annual metered bill amount so you won't pay over a certain amount for the year, no matter what your actual consumption is. The Bill Cap - WaterSure Wales charge from 1 April 2022 to 31 March 2023 is £374.01 (£157.50 for water, £216.51 for sewerage).
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WaterSure Plus is designed to help low income customers on a water meter who have unavoidably high water use. The rules on who can join the scheme and how it is run were set out by the Government and is part of our affordability assistance programme that helps customers struggling to pay their water bill.
Find out if you qualify for reduced bills If your household is on a low income, you may be able to get a 50% discount on your bills. If you're on a meter and use a larger amount of water because you have a big family or a water-dependent medical condition, we may be able to cap your bills.
To qualify for WaterSure you need to: be on a water meter or have applied for one and be waiting for it to be installed, or be paying an assessed charge because it's not possible to fit a meter at your property. be on certain benefits. have a high essential use of water.
The best way to start seeking help is by calling your utility company, who will provide you with information on a number of different assistance programs that are available to help low-income utility customers. The Cal Water Cares Hardship Program also partners with a network of Community Based Organizations.
If you get Universal Credit Your Universal Credit will be deducted: 5% for gas, electricity and water.

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