Illinois leak adjustment request form - Aqua America 2026

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The document is an Illinois Water Leak Adjustment Request Form from Aqua Illinois, outlining the process for customers to request a water bill adjustment due to leaks. It specifies that customers are responsible for maintaining their plumbing and appliances, and must repair any leaks before requesting an adjustment. Documentation of repairs is required, and adjustments are granted at Aqua's discretion, with only one adjustment allowed per account per year. Customers must continue to pay their bills during the process.

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Click ‘Get Form’ to open it in the editor.
Begin by entering your Customer Name in the designated field. This ensures Aqua can identify your account.
Fill in your Service Address, including City and State/Zip code, to provide accurate location details.
Input your AQUA Water account number. This is crucial for linking your request to your billing information.
List the Billing Months affected by the leak. Remember, adjustments will be based on the highest month’s bill.
Indicate the Date Leak Fixed. This helps Aqua verify that repairs were completed before submitting the request.
Provide a Phone Number where you can be reached for any follow-up questions regarding your request.
Sign and date the form at the bottom to confirm that all information provided is accurate and complete.

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2019	4.4 Satisfied (29 Votes)
2015	4.2 Satisfied (23 Votes)

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

What services does Aqua Illinois provide?

Aqua Illinois delivers quality water and wastewater services by hiring the best people and innovating and replacing aging infrastructure. In fact, Aqua Illinois mission is protecting and providing earths most essential resource.

How do I adjust my water leak bill in Austin?

To request a water leak bill adjustment (City of Austin Code 15-9-141), you must: Submit the request for a water leak bill adjustment within 90 days of leak repair. Provide a copy of the leak repair receipt (or paid in full invoice which describes the repair) and your Austin Water account number.

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